5
200 Bass Pro Dr, Pearl, MS 39208, USA
Pearl, Mississippi 39208
+1 601-939-1313

Terrible customer service! They did say welcome when I walked in but it was all down hill from there! I started looking (& picking up) some sandals that were hanging and 2 employees walked over and started taking all of them off the rack and moving them to the back of the store....never said a word to me. Then i had a question & looked at an employee (must have been a manager bc she was telling another employee what to do) & she asked if I needed something. I asked her the question & she answered as she was walking away. I went to a different employee bc I still had questions. I had to ask her if she worked there bc she was just standing there. She gave the shortest answer possible like I was bothering her. When I checked out the cashier also acted like I was bothering her. I got to my hotel (I'm on vacation) & painted my daughter's nails with the polish I bought from there & it was the worst polish I've ever used. It was like I was painting them with colored elmers glue.

Next when I was checking out the lady at the cash register didn't say 1 word to me. She didn't say how are you, did you find everything, nothing. She looked at me and just laughed and talked to the other employees. She was Completely rude and I wanted to leave ASAP. I never even got greeted when I walked in the door.

Terrible experience here. I went here for tax free day. I found a couple of things for good prices. However I wanted to try some shoes on so I took the shoe and asked the employee if I could have a size 7.5! She went back and got the box of shoes for me and when she came back she told me in a VERY rude tone "I have no idea where you got those shoes from so put them back for me." They work there for a reason, obviously I'm fine with putting the shoe back but the way she told me to put it back was completely rude and disrespectful!

It was Thanksgiving Day, when we received the message about the entire store $20 or Less my daughter had to go!!

Then when I get home I see that my sweater still has a tag on it (the ones that only the store can take off.) so now I have to go back and ask them to remove it. Never shopping at this Charlotte Russe again.

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Charlotte Russe — Shoe Store in Pearl

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Charlotte Russe

Shoe Store at 200 Bass Pro Dr, Pearl, MS 39208, USA. Here you will find detailed information about Charlotte Russe: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    12:00 – 7:00 PM

Rating

5
/
5
Based on 5 reviews

Contacts

Categories:
State:
Mississippi
Address:
200 Bass Pro Dr, Pearl, MS 39208, USA.
City:
Pearl
Postcode:
39208

About Charlotte Russe

Charlotte Russe is a US Shoe Store based in Pearl, Mississippi. Charlotte Russe is located at 200 Bass Pro Dr, Pearl, MS 39208, USA.


Please contact with Charlotte Russe using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Charlotte Russe opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Charlotte Russe

  • Grace
    Added 2016.02.21
    Terrible customer service! They did say welcome when I walked in but it was all down hill from there! I started looking (& picking up) some sandals that were hanging and 2 employees walked over and started taking all of them off the rack and moving them to the back of the store....never said a word to me. Then i had a question & looked at an employee (must have been a manager bc she was telling another employee what to do) & she asked if I needed something. I asked her the question & she answered as she was walking away. I went to a different employee bc I still had questions. I had to ask her if she worked there bc she was just standing there. She gave the shortest answer possible like I was bothering her. When I checked out the cashier also acted like I was bothering her. I got to my hotel (I'm on vacation) & painted my daughter's nails with the polish I bought from there & it was the worst polish I've ever used. It was like I was painting them with colored elmers glue.
  • Alejandro
    Added 2015.07.10
    Next when I was checking out the lady at the cash register didn't say 1 word to me. She didn't say how are you, did you find everything, nothing. She looked at me and just laughed and talked to the other employees. She was Completely rude and I wanted to leave ASAP. I never even got greeted when I walked in the door.
  • Sophia
    Added 2015.02.17
    Terrible experience here. I went here for tax free day. I found a couple of things for good prices. However I wanted to try some shoes on so I took the shoe and asked the employee if I could have a size 7.5! She went back and got the box of shoes for me and when she came back she told me in a VERY rude tone "I have no idea where you got those shoes from so put them back for me." They work there for a reason, obviously I'm fine with putting the shoe back but the way she told me to put it back was completely rude and disrespectful!
  • Alexander
    Added 2015.02.16
    It was Thanksgiving Day, when we received the message about the entire store $20 or Less my daughter had to go!!
  • Abigail
    Added 2014.03.24
    Then when I get home I see that my sweater still has a tag on it (the ones that only the store can take off.) so now I have to go back and ask them to remove it. Never shopping at this Charlotte Russe again.
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